- How can I login to my control panel?
- What are the NS (Name Servers) of Windows Hosting?
- Where do I upload my files?
- What is my FTP account?
- What is the configuration of my POP3 mailboxes?
- Why I get a "HTTP 403 (Forbidden)" error message when I go to my site ?
- I have loaded my content in "htdocs" but still get error "HTTP 403
(Forbidden)?
- What are the three folders on my server?
- What is the CGI-bin directory?
- How can I use a DNS-less connection?
- What directories may I execute CGI applications from?
- What is the path to Perl?
- What version of Perl is installed?
- I can't retrieve any message from my pops Emails?
- I don't want to wait until domain transferring can
I upload the site before ?
1. How can I login to my control panel?
If you have ordered a control panel, You can enter it at http://control.yourdomain.com
with the username and password sent to you in your activation email, Please note
that:
- Your domain must be already transferred to our server to be able to use your
control panel.
- Control panel's username may be different from your FTP username, please
check your activation email for the correct username.
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2. What are the NS (Name Servers) of Windows Hosting?
You may use the following NS (Name Servers):
ns1.vilords.net
ns2.vilords.net
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3. Where do I upload my files?
You have to use any FTP agent (we recommend CuteFTP or Ws-FTP), then you
will use FTP settings sent in your activation email, when you connect you have
to upload your files to the 'htdocs' or 'www' folder to be viewable to your
site's visitors by web browsers.
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4. What is my FTP account?
FTP Address: ftp.yourdomain.com
Username: yourdomain.com
Password: given in your welcome e-mail
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5. What is the configuration of my POP3 mailboxes?
You should use the following information when picking up your e-mail from this
domain name:
POP3 (incoming) Hostname: mail.yourdomain.com
SMTP (outgoing) Hostname: provided by your ISP
Username: you@yourdomain.com
(Note : Complete Email Address with domain name. e.g: emailaddress@yourdomain
.com)
Password: As you have specified
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6. Why I get a "HTTP 403 (Forbidden)" error message when I go to my site ?
You get this error because you haven't yet uploaded anything to your
/wwwroot/ directory. Please upload everything you want people to view on the web
to your /wwwroot/ directory.
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7. I have loaded my content in "htdocs" but still get error "HTTP 403
(Forbidden)?
Make sure your default page name is "index" or "default". If you are still
receiving this error then mail us at
support@vilords.net
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8. What are the three folders on my server?
Each domain name hosted on our system has a "home directory". Within this
directory, you store all the HTML files, images, scripts, databases and any
other content associated with your website.
When logged into the home directory of one of your domains using FTP you will
see the following folders:
/wwwroot:
This is the folder that the website for the domain name points to. Inside
this folder, you should place your "index" file as well as
any other HTML files, scripts and images that make up your website.
private:
This folder is for advanced users. Scripts running on your site have access to
this folder but the folder is not directly accessible form the web. You should
place any databases your site uses in this folder. If you are using Password
Protection for one of your websites, this folder is good place to put your
password text file.
logfiles:
Every time someone visits your site, the system updates the current log file for
your website. Your log files are stored in this folder and you can download them
and delete them as you wish.
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9. What is the CGI-bin directory?
CGI-bin directory is the location within a domain site where CGI scripts are
placed if you wish to execute them.
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10. How can I use a DNS-less connection?
You may use a DSN-less connection in your ASP scripts to interact with your
Access database. You may code your ASP scripts to issue commands to your Access
database directly, thus bypassing the ODBC software on the server entirely. This
actually allows for a faster connection and execution time for your database
interaction. For further information on setting up this functionality, please
see the following links:
http://www.learnasp.com/learn/dbopen.asp
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11. What directories may I execute CGI applications from?
The "CGI-bin" directory, located in your root directory. You cannot create
another CGI-bin elsewhere, or your CGI scripts will not function.
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12. What is the path to Perl?
Scripts placed in your cgi-bin will be automatically mapped to the Perl
Interpreter in our Windows 2000 environment. Please use scripts with the .pl
extension as Perl will only be accessed by this extension. Windows 2000 works
like a PC, where file associations tell which program to run for each extension,
thus there is NO need to know the location of Perl on the server or map to
Perl.exe.
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13. What version of Perl is installed?
We are currently running Active Perl Build 522 on our Windows 2003 servers.
Please see the following link for additional documentation on the version of Perl:
http://www.activestate.com
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14. I can't retrieve any message from my pops Emails?
Please be sure that you use complete email address as a username like:
you@yourdomain.com
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15. I don't want to wait until
domain transferring can I upload the site before ?
Yes you can. We can sent ftp info in our Welcome Email.
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